Effective Date: 01/01/2025
Welcome to our FAQs page!
Below you’ll find answers to the most common questions about our services, payments, refunds, and more.
If you still have a question, feel free to reach out to us at support@sale360.co.uk.
1. What is Sale360.co.uk?
Sale360.co.uk is a digital services platform that offers marketing solutions designed to help businesses grow online. Our services include SEO, PPC advertising, content marketing, website audits, and digital strategy consultations.
2. How do I place an order?
You can place an order directly through our website or by contacting us for a customized quote.
Once you confirm your service package, we will send you an invoice and project initiation details.
3. What payment methods do you accept?
We accept major payment methods, including:
- Debit/Credit Cards (Visa, Mastercard)
- Bank Transfers
- PayPal (if arranged)
All payments must be made in GBP (£).
4. Will I receive an invoice after payment?
Yes!
As soon as your payment is confirmed, we will issue a detailed invoice to your registered email address for your records.
5. Do you offer refunds?
Due to the nature of digital services, all sales are final and non-refundable once the service has started.
However, if there is a billing error or a service delivery issue from our side, please contact us, and we will review your case individually.
(For full details, see our Return and Refund Policy).
6. Can I cancel my service after ordering?
If you request a cancellation before we start working on your project, you may be eligible for a partial refund (minus administrative fees).
Once the service work has begun, cancellations are no longer possible.
7. How long will it take to deliver the services?
Project timelines vary based on the service you purchase.
Typical turnaround times are:
- Website Audit Report: 3–5 business days
- SEO Campaign Setup: 7–10 business days
- Custom Digital Marketing Plans: 5–7 business days
We always provide a more accurate delivery timeline when confirming your order.
8. Will I receive updates during the project?
Absolutely!
We believe in transparent communication.
You’ll receive regular updates by email regarding your project status, key milestones, and final deliverables.
9. Is my personal information secure?
Yes, your privacy and data security are our top priorities.
We comply fully with GDPR requirements. For more details, please read our Privacy Policy.
10. How do I contact customer support?
You can contact our support team at any time by emailing support@sale360.co.uk.
We aim to respond to all inquiries within 24 business hours.
11. Do you offer customized packages?
Yes!
If you need a tailored service package based on your specific business needs, simply contact us.
We’ll create a bespoke solution just for you.
12. Are there any hidden charges?
No, there are no hidden fees.
All prices are transparent and clearly mentioned during your order confirmation.
Still have a question?
We’re here to help!
📧 Email us anytime at support@sale360.co.uk — we’re just one message away!