Effective Date: 01/01/2025
Thank you for choosing Sale360.co.uk. We take pride in delivering high-quality digital services tailored to your needs.
This Return and Refund Policy outlines the conditions under which refunds may be provided.
1. General Policy
Due to the nature of the services we offer — including but not limited to digital marketing services, consultancy, content creation, website audits, and optimization services — all sales are final and non-refundable once work has commenced or deliverables have been issued.
We strongly encourage clients to review service details and ask any questions before making a purchase.
2. Eligibility for Refunds
A refund may be considered under the following exceptional circumstances:
- Duplicate Payment:
If you are charged more than once for the same service, we will promptly refund the additional payment(s). - Service Not Delivered:
If you have paid for a service but Sale360.co.uk fails to initiate or deliver any part of the agreed service without valid reason within the specified timeframe, you may request a full or partial refund. - Order Cancellation (Before Service Starts):
If you request to cancel your order before we have started working on your project, you may be eligible for a partial refund (subject to administrative fees).
3. Non-Refundable Situations
Refunds will not be issued in the following situations:
- If the service has been fully or partially delivered as per the agreed scope.
- If dissatisfaction arises from a change of mind after service commencement.
- If delays or issues arise due to client-side delays, lack of cooperation, or incomplete information provided to us.
- If performance expectations (e.g., SEO rankings, traffic increases, or sales growth) are subjective and not contractually guaranteed.
- For promotional discounts, sale packages, or bundled services.
4. How to Request a Refund
To request a refund, please email us at support@sale360.co.uk with:
- Your full name
- Date of purchase
- Service ordered
- Reason for the refund request
We will review your request and respond within 5–7 business days.
5. Refund Method
If approved, refunds will be issued using the original payment method.
Processing times may vary depending on your bank or payment provider.
6. Changes to This Policy
We reserve the right to modify this Return and Refund Policy at any time. Any changes will be posted on this page with an updated effective date.
Continued use of our services after any such updates constitutes your acceptance of the new policy.
7. Contact Us
If you have any questions regarding our Return and Refund Policy, please contact:
📧 Email: support@sale360.co.uk
📍 Address: Manchester, UK